Carpet Cleaning Questions Gaithersburg MD

Why should I have my carpets cleaned?

Health--When carpeting and fabrics are not cleaned and properly maintained they have the potential to cause a variety of health problems inside your home. Cleaning removes soil, allergens and dust mites. Carpets are the biggest filter in the home. They require routine cleaning.
Life of your carpet--can be greatly extended by simple routine professional cleaning. Once every year is a good rule, but this depends on the number of people and pets living in the home. It is also a good idea to check your carpet's warranty requirements.
Improved appearance --maintain the original look and luster of your carpet with regularly scheduled cleanings.

Which method of carpet cleaning is best?

No one method is best for every situation, but "steam" cleaning is the recommended method in most situations. That is why most carpet manufacturers recommend it.

Do you use truck mounted equipment?

Yes, the heat and power from our mobile cleaning plant are necessary to provide the best possible cleaning job.

Where does all the dirt go?

A recovery tank located inside our truck, to be disposed of in accordance with all local laws. The only equipment that comes into your home is a couple of hoses. All of the contaminants are exhausted outside your home

Should I vacuum before the carpet cleaner arrives?

Yes, vacuuming is a good idea if possible. Although our cleaning method does vacuum, cleaning is meant to remove oil, grease and spots that regular vacuuming does not address.

What preparations do I need to make?

Picking up the small items off the carpet and removing items from end tables makes for a smoother job.

How long will it take for the carpets to dry?

Your fresh, clean carpets should be dry in several hours. Dry times can be affected by many factors including weather, humidity and airflow. However, it is not necessary to stay off them while they are drying.

Are any chemical used that may hurt children or pets?

No harsh or dangerous chemicals are used. Only a mild emulsifier is added to the water which is safe for all pets and kids.

What is Scotchgard and why do I need it?

Scotchgard or Teflon is a product that retards soiling and staining. It acts like a raincoat that covers the carpet fibers to repel spills and soil. It prevents them from embedding in the fibers, making it easier to remove them when cleaned. It is a coating that will wear off over time and should be reapplied as needed. Depending on the amount of activity in the household, this will vary. We recommend at least every other time the carpet is cleaned.

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